kenmore elite refrigerator model 795 recall

The fridge stinks and we have lost over $1000 of food. Question is how long will it last before it fails again. Replaced compressor and faulty wiring. 36mo to pay off. Standard . Now I have to wait another WEEK before this gets resolved. Just last month, we had to have the ice maker replaced because of a leak. Now I'm reading about faulty compressors and other things. Freezer and Refrigerator quit keeping product cold. Purchased LG Kenmore Elite refrigerator in July or August of 2013. Wth I purchased a Kenmore elite for 2800 on sale from 4300. No one mentioned the failure of all the compressors. I bought a Kenmore bottom freezer on April 2020and by July 2020 it started with the ice maker malfunction to then not cooling at all 3 techs came to see it supposedly fixed it not true so i finally had it replaced in November of 2020 waited 3 months for it to get replaced and know it doesn't cool again 1 tech came last week and gave a dumb explanation of the settings being incorrect BS not true so know here i go again with the sears fighting again even though i pay for the sears home warranty. He suggested we buy a "back-up" fridge to keep in garage for cases like this, as refrigerators are not made like they used to be. Initially I was told the technician could not be booked until July 28, but thankfully I checked 10 times a day or more and was able to grab an earlier date due to a cancellation. Expect to repair again in about 2 years. Sears has TERRIBLE customer service. Linear compressor needs to be replaced was the diagnosis given by the repair man and he has stated the compressors on LG units are junk. bought a Kenmore Elite in June of 2016 based on salesman's recommendation and product brochure advertising long life, high efficiency and quiet operation Ha! It was delivered on 9/10/2015 and the compressor has just died. Last month the freezer stopped working and the ice maker stopped working. Check to make sure the brand and model listed below are correct, then download the manual in order to gain access to all the specs. There was no recourse, no way to add my name to a waiting list, I just have to call back every day to see if a technician is available. the tech guy came and told me that all these kenmore series have major problems as they have LG compressors and they usually damaged after almost 2 year. It has a tube heater, but you can't get to it. Sears will not because they know that LG knows there is a defect in the compressor. Sears Kemore Elite refrigerator w/LG compressor - 79574025410. He said all the LG technicians have quit in Florida as they are not being paid by LG. We have had issues with the microwave, dishwasher, and refrigerator - especially the refrigerator. There has been multiple recalls, lawsuits etc for years. Service center in Philippines was awful. The sell crapy items and don't offer support. Repairmen in area declined to work on them (recommended by LG) and now we are waiting on one to travel over 3 hours to our home to replace the compressor, saying that it is the problem. I have a Kenmore Elite refrigerator bought 3 years ago. I have a warranty but they will get back to me within 2days. yes I said 2days.so what am I supposed to do in the meantime. I don't have the money. $85.00 service call, it will end up costing me close to $800.00 dollars once parts are received and unit is repaired. Replaced the main board hours ago and the temp in the fridge is now 78 degrees. Called sears and they suggested I buy a Service plan to save 50% on repairs. I had to keep calling Sears to confirm the appointment because this indeed was an emergency being with our fairly new refrigerator. GREEDY SAPS! Stay away from this brand. Compressor went out. Now we're reading that LG/Kenmore is supplying faulty compressers for this refrigerator when manufactured. Please keep in mind, at this point we had to throw away about $300 worth of food from our fridge due to the compressor going out. Do I qualify for the class action suit? I advised that my Wife is Disabled(Stroke) and I have 4 boys ages 11-13 and I have to go to the store before every meal and buy fresh food and throw out whats left. are there any class actions involving this product? Sears states we have to use their technician or the manufacturer warranty is null in void. It is now a beautiful piece of useless art sitting in our garage and we are out $560 for parts, food losses twice $350 and the $2000 to buy a new refrigerator that does not have an LG made compressor! Wanted refund first day ,Frank's Appliance persuaded me to keep it . My Kenmore Elite 3 door with freezer on bottom with model # starting with 795 was inherited when I purchased my home. Purchased a Kenmore Model # 72595 in 2018. Bought a package sunday special. I purchased a 3 door kenmore with filtered water through the door. I called a repairman who checked the unit and confirmed that the compressor was bad. We were able to finally get a replacement fridge in June 2016. Actually the main issue is the lack of customer service / help from LG and A&E. It stopped cooling due to the compressor failing on 12/31/22. Share the good news, like us, and tweet. Thank God we have a home warranty! As evidenced by the Sears My Community website this is a widespread defective product known to Sears and LG. For labor. This Refrigerator quit working on 2/23/19. Please add us to you class action lawsuit! I contacted Sears warranty they sent a technician out today 9/23/19 I was told it would cost me $858.23 to fix the problem. None available. Fingerprint Resistant. I have reported to Maryland States Attorney for consumers. My question is, it is a recall for that door condition. I was trying to get a expedited dispatch. On Sunday 7/3/2016, the inside top bulbs failed too turn off for an undetermined amount of time which resulted in a melted housing, charred sockets, rise in temp and loss of contents. Kenmore Refrigerator Compressor Buzzing - What to Do. All of the food in the freezer has thawed out and there is no cooling going on. The compressor failed August 2022. Kenmore Elite Model 795.73157.610 manufactured in 2016 and in house I purchased in 2019. Every part was replaced, Twice, if not more. I contacted our local news agency as this is just ridiculous worst product ever and worst customer service ever. Not cooling and food went bad. If the linear compressor goes out the first year, the limited warranty states that Sears will replace the compressor and cover all the workmanship. The equivalent new refrigerator costs $3,300. Main Category. We just came back from vacation and discovered the refrigerator was running but not cooling anymore. We have no idea how long the fridge has been off, but the entire house stinks. Paid $89 for service charge. We are out of $5,000.00. It will be several thousand dollars to replace them. I have the LG Studio, serial number LSFXC2476S, which I purchased on 8/27/16. I can not pay another 500 to 1000 dollars. They are saying it is junk and they will not repair it. This makes it he second one I have bought in the past 10 years. ft. French Door Bottom-Freezer Refrigerator - Finger Print Resistant Active Finish ssin: 04674015000P, salescheck: 093002073989. purchased on September 16th, 2016 and delivered. November 2012 I purchased a Kenmore Elite French door refrigerator model 795.71053.014. Now looking at a repair bill of over a 1,000.00. Diagnosed with failed sealed system and compressor. Appointment canceled due to no serviceman available in the local area. We purchased an LG refrigerator in November, 2018. I then called Sears. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. The linear compressor recently failed and according to my product manual the linear compressor is suppose to have a 10 year warrantee with free replacement. My $3000 kenmore elite made by LG purchased on july 10th 2016 failed on June 26th 2020.Ineleigible for recalls or class action, LG would not recognize their roll in the manufacturing defect and I am left with nothing, no recourse. It's a scam. they offer their repair service which will cost you $300 each time to repair in my case it is every year thing and LG customer care is not willing to help in any way. Tech said compressor was burning hot (huge fire potential?). Lost all our food. Well now it has stopped working and we can't even find anyone to come out and service it since it's a Sears Kenmore Elite! He mentioned these go bad all the time. But he didn't bother to check anything - same "not cooling" is happening. AVOID BUYING LG products. My compressor stop working after 2 years. Steer away from Kenmore. Long story short I'll probably end up purchasing somewhere different. These refrigerators are very expensive to purchase, yet for all these years, nothing has been done to redesign or obviously confront this problem. I want a new refrigerator, from all comments it seems that the problems have only begun. Still not working. In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! Called Sears Home Repairs they were trying to sell us home warranty, but said the compressor was still under warranty would have to pay service call & diagnostic fee no mention of a recall total cost 724.64 for that how can you warrant a compressor without a service call & labor, April 22 having problems again lesson learned i bought a high-priced piece of junk never will own anything made by LG again! On top of that I have to keep my warranty for a year which is about $600. Most common Sears Kenmore Elite refrigerator parts that need replacing. What can we do? Is this covered under the recall? Woke up today to find ice maker leaking. Needless to say, I will never engage in a product or service from Sears. We were put on the emergency list - that means a service repairman will be out in a week - unbelievable. 74025. I paid $2,000 for this refrigerator, and it only lasted 4 years?!? About 2 years of use. I bought it in 2014. He then tells me that LG was supposed to send it to me which I never received nor was informed. They got us any way you look at it. The technician referred me to the front page of the appliance manual which says the xo.preasor is warrantied for 10 years. What scam on the American Consumer this has become. ft. I bought the Kenmore elite model # 795 72595 710 on 3/18/2019 ice maker doesn't work freezer doesn't work fridge is barely cold. Repairman came and steamed all of the ice off of the back and put it back together again. Last compressor just Friday, 8/9/19. All purchased at Sears. I am not sure what the point to all these complaints if we can't get anyone to listen. We trashed most of the food, which isnt cheap, especially when you have hungry teenage boys in the house! Purchased a Sears Kenmore model # 795.72493.611 on October 10, 2017. The compressor is not running. I have an appointment today but just got a call from the technician that he is delayed and may not come. This has had me so worried and sick to think how low Sears has got. We purchased a Kenmore Elite Grab-N-Go refrigerator in November 2015. After 7 days of no frig, and fighting with the customer service just to try and find anyone who will service LG in my area -my new other brand frig will be delivered tomorrow and the LG removed and taken to the trash. We had purchased the Kenmore Elite 795.74023 refrigerator with ice maker in the door. I am currently without a refrigerator for about 2 months. Purchased 3 year extended warranty also. I bought my Kenmore elite model 795.75043 last November 2018. This is the second Kemore Elite French door refrigerator with freezer in the bottom Stainless Steel in 9 years to have the compressor go out. I noticed that the food in the fridge was not staying cold, we'll eventually all my food went bad. Freezer over freezes and bottom part where all the food is located does not get cold enough to keep food especially milk from spoiling. We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling . Model #795.71314.313. Today, my 'fixed' LG refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is really 35, and the bottom freezer is set at -6 and is actually at 22. Estimate he gave me for parts and labor is $1,100. Approximately six years ago, we purchased a complete kitchen package of Kenmore Elite products - refrigerator, dishwasher, microwave, and stove. In May 2019 the compressor leaked out all the Freon. Have not seen this # in previous recall notices. Sears, LG Refrigerator with a Kenmor Elite badge on the right door. Fridge cost around $2,000. Stuck @ $1000.00 in parts and labor not including the lost food and suffering. I think we would be better off going somewhere els. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. Any lawyers want to do this again? Model #KLBH031ATE. I own a Kenmore refrigerator with an LG compressor, i have paid to have this replaced, LG has recalled this compressor. I bought a Kenmore Elite in May 2014. Despite it being a known issue, since we were at the 17 month mark (vs. being within the first year), we were faced with the choice of repairing the refrigerator out of pocket, or recycling it to try another refrigerator. Is there anyway we can get some money back towards another refrigerator? This is still way under the 10 year warranty on compressors. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. It just now quit cooling. They apparently just settled a lawsuit just like this one and STILL DOING THIS TO PEOPLE!? Calls to the customer service number now do not result in any way to speak to a live human being. 6 months after buying the Kenmore elite the compressor went out. I had to purchase a 4.4 cubic ft refrigerator to put drinks in and what nots thats another $150.00 Yet LG blames A&E and A&E blames LG and here I sit with NO refrigerator since May 23rd. What we got was a Sear what we got was a Sear's authorized service tech who came out took a look at the refrigerator diagnosed the problem and said it was the compressor. I now have had 3 other service calls all 4-6 months a part for the same issue. They said $600 part and $200 labor. I found out from Sears Home Appliance guy that it is the compressor. I wish I would have known better. What can I do? We put a thermometer in the fridge and freezer. We were on the phone with Sears and LG customer service in Alabama for over 2 hours. They know they are faulty and should be replaced or repaired for free, I have a kenmore elite. This information was slightly different from what we had been told by the person who sold us the warranty plan. They obviously know the problems, yet lie to their customers. We had a tech come to check it and the teach said the compressor and cooing coil were no longer working. He was here about 30 minutes told me it was a compressor and it would cost $1458.00 to fix it This is $3000.00 refrigerator.I've only had this refrigerator two and a half years this is ridiculous when I called Lowe's they told me my warranty had run out so I would have to pay for it myself.. Bought Kenmore Elite refrigerator September 2016. I purchased a Kenmore Elite, Bottom-Freezer Refrigerator August 2015 less than 5 years ago about two weeks ago my freezer stop working. called Sears repair and was told 4 weeks lead time to get a tech to come look at it. We ve turned it off for now. The first is model# 596.72003016. He said several other parts associated with the compressor will also need to be replaced since they are connected/integrated with the compressor. It's a good thing we have a little frig in our garage. Lost all of our food. Howver, had to call Sears to come work on it June 2018. As of today, 8/5/21, the unit has stopped cooling. The second time in barely 3 months (Hurricane Ida and Nicholas). How do I convert my Kenmore Elite into an LG model number to see if my refrigerator is included in the class action lawsuit? I purchased the 3 year extended warranty with Sears. The refrigerator completely stopped cooling 1 year and 5 days after purchase. Have to wait until the 19th for another tech to come out to "diagnose"issue and of course he will have no parts so that means more part orders and waiting for the next available appointment. Lost 7 batches of food, main board replaced twice, fan unit replaced and compressor went bad. I called and was informed that my warranty expired on april 30, 2018. I wasted three hours calling Sears and affiliates to schedule service tech. Kenmore refrigerator class action over compressor defect dismissed. I know this model is a LG and ai can promise you I will NEVER purchase a LG again. I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. Just found out about this recall online now. Now we are reading that they are replacing with the same faulty compresser and the same issue has occurred again for many customers. A layer of ice builds up, which has to be broken up. Check the Light Bulb. Read in some comments that the board is not going to be included in the compressor warranty, which is a bummer. But I'm sure LG and Sears has raked in Billion of dollars selling these pieces of junk. Rave Reviews I paid for a sears service person to come and assess the issue. 5 years ago from Sears. We made an appointment with Sears technician but they failed to show up. Never would I thought that an Premium fridge such as this would stop working less than 3 yrs after purchase. The repair service told them exactly what I said. My LG refrigerator has been giving me an error code E Com and I had a sears tech come out to tell me there is a bad wire in the door and it would cost $1100 to replace the door. Turn off the new beautiful noisy refrigerator open the door to allow the ice to melt for two days. It does have a LG compressor on it which is still covered by the manufacturers warranty but I am still having to pay $615 for the additional parts and labor! Compressor went out a week ago, lost $$$$ worth the food. Because the fridge is still under warranty in order for the parts to be covered I was told a Sear Technician needed to diagnose it. My 2017 Kenmore Elite refrigerator stopped freezing on Christmas Day Dec 25 2021. He was retired and had just found out he had a terminal illness. My model number does come up as being one of the recall models. Ice Maker has already quit working and the gear is still on and can't turn it off, so I'm sure that will burn up next. I purchased a Kenmore Elite Bottom-Mount refrigerators (7954015411) in March 2016 from the local Sears store in Henrico, Va. If you need to reset your Kenmore Refrigerator and do a factory reset as well, go ahead and open one of the doors and press the Ultra Ice and Home buttons simultaneously for 5 seconds. LFXS24623S about 4 months later the Ice Maker stopped working and was replaced. I had to actually take a picture of my inside label of frig with the warranty book next to it! How can I get redress? He is going to replace it at the cost of $1370.00. This will turn off the refrigerator's controls. LG support was not helpful, Home Depot said my 3 year Service plan was expired because it actually started on the day it was purchased verse the day manufacturer warranty expires. I also was informed by a local appliance repairman that he would not attempt to repair any LG 795 models and that LG should not charge for parts and labor for this defective compressor. We also purchased a Kenmore Elite three door refrigerator, model No. The. LG inline compressor failed 12/21. Last year (5/18) we had to replace the compressor and condenser. Helpful. Good times. It will not hold a charge of freon. The is the first time that we have ever experienced a situation like this with a Sears product! My Kenmore Elite 74015 30.6 cu. Lost $279.00 in Groceries. My research shows the class action lawsuit was settled in January. It is August 31, 2022 and it is now dead. The repair said the compressor gone bad. ). Wow. So apparently I bought the unit with a faulty issue and Kenmore knew it from all the complaints I see and did nothing before selling me this unit. My first Kenmore refrigerator lasted nearly 20 years and my parents always bought Kenmores because they were reliable. Bought all new Kenmore Elite appliances double oven refrigerator dishwasher microwave trash compactor in November 2017 the dishwashers motherboard went out in January of 2019 cost $400 to repair then the refrigerator a 3 door bottom freezer model number 795. I was made aware of that my Kenmore is a LG refrigerator and about the lawsuit when when I spoke to a local appliance repair technician which cost me $120.00. I can hear a fan running or maybe the compressor. $1,000.00 to repair (paid $2,500 for the refridgerator). Rrrfgghh, so I found a Kenmore customer support email, and sent them an email letting them know that they are falsely advertising and that they sold me a "fake feature" and they are not honoring what they sold me etc and are still lying to consumers. This kind of money is not disposable. I am a 69 year old widow. I bought a Kenmore elite refrigerator in 2018 only to learn it is an LG and my compressor has died and they want $950 to install a new one. The seller bought in 2014 and compressor is still under warranty. I paid over $3000 for it and the compressor has completely failed. Manufacture date 2016.08 Purchase this refrigerator freezer from Home Depot approximately three years ago. I was then advised to go to Schedular chat on Monday. They got my money, for falsely pushing products that claim ( and are priced in line with) to be equal to or superior to the others lined up next to them in the store. Since it was in the middle of our vacations rescheduled, told them we had it checked out by another company, he said it was a compressor and only a sears tech could do the warranty on the compressor. Our refrigerator (model # LMXS30776S) is just over 3 1/2 years old, and this will now be the 7th time we've had it fail. I have own this Kenmore elite refrigerator sine 2018. But my Kenmore elite how did little less than two years the compressor went up now Im trying to find a way to have it fixed because I absolutely love the refrigerator contacted American Sheld they sent somebody out however they could not fix it because there was still a warranty on this modelWould like to know what to do next to be able to get this taken care of. The ice maker has stopped producing ice and makes noise that doesn't sound normal. I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. In September 2018 the Ice Maker and Water Dispenser stopped working I called in to my LG Warranty amount and was given Claim #1403xxxx about an hour later my wife told me everything in the Freezer was thawed I called back added that to the problem. External Dimensions. I did so and 2 tech's came. We purchased our Kenmore Elite 75043 24 cu. I have a Kenmore French door / bottom freezer - Model 795.72053.110 that we purchased in June of 2011. not even frozen. I also lost about $300 worth of food that was in the freezer and some that was in the refrigerator compartment. We purchased our Kenmore elite refrigerator which we discovered is really an LG in December 2017. I lost all of my meats and everything inside had to be trashed. LG Refrigerator freezer model number LMXS30776S. That warranty will cost us $600.00 a year. We, like many, many others have a failed LG French Door refrigerator after just 17 months. We will never buy from LG or Kenmore! Its frustrating because the English of the people we spoke with is not very good. I said yes you said that last week. Bought our Kenmore Elite 795.73157.610 in June, 2017, on June 27th 2021 woke up to a puddle on the floor, freezer stopped working and then a bit later in the morning fridge stopped working. You'll find it at . Obviously, we had to spend another $2400 for a new LG as the Kenmore is now a "permanent fixture" in the garage.Thank goodness I bought a Protection Agreement, so the major frustration is that this situation has gone on for almost 6 months. My 2019 Kenmore 3 French door refrigerator stop working and cost me over $1000 for replacing LG linear compressor. We purchased the Kenmore Elite bottom Freezer refrigerator April 2015. Model # 795.72043.110. Purchased a Kenmore Elite two door with a lower freezer unit. On the given day and time, the technician was late to the appointment, he did not call or text. My LG refrigerator has died twice (compressor failed twice) withing 4 years since it was purchased. He told me to go out and purchase a new fridge. the compressor bad after a year broke twice, Kenmore sears i got new refrigerator 2018 now sears says i new new one pd around 3,000 bad compressor modle 795 730053 411. Purchased Kenmore Elite Refrigerator in 2017 recently ice maker stopped working with in a week entire refrigerator stopped cooling. Had someone come to diagnose the problem as my Sears appt was 2 weeks out. I have lost all of my refrigerated and frozen items. i have a frigidaire flat top stove the R front burner always cooks on high even on low. , then another compressor, then evaporator parts Twice the technician installed the parts and the fridge still doesn't work! I guess the code it for the freezer a defrost sensor. Not only did I lose them unit but about $800.00 worth of food. The Class Action Lawsuit refers to when a group of people win a lawsuit against a company over the damages they have suffered due to the carelessness of the company. 2,800 dollars. Same complaint. OMG, done with sears. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. Same issues. ft. I feel everyone's pain. condenser and compressor. Part and labor is expensive to replace. I was never notified about them class action suit against them but fully intend to look into it. We call Sears to have a service person come out and make the repairs. I have a different problem my year and a half year old Sears/LG manufactured refrigerator. I will never buy another LG product or recommend it to anyone. I saw that there is a recall or lawsuit thru LG/Kenmore I would like to know who to contact so I can get some results from this untimely failure in this product . Compressor has failed in August of 2022. Yet my temp reading still said -3 / 33. but hot as all get out. He then informed us that our compressor was bad and that it would take a week for the repair work to be done. We contacted LG who said the compressed would be covered under warranty. I have a 3yr old Kenmore Elite refrigerator that is that is not cooling. Manufactured in: South Korea. I have been actively using the fridge for 3 months. Be the first one to find this review helpful. Another year later and we are having the same issue. I paid 2599 for a defective refrigerator and I am still paying for it in payments :( I had to threw everything away and I honestly don't know what to do as I cant afford another one right now!!!! Let me know if a lawsuit if being filed. Really? Lights not turning off in my Kenmore Elite Refrigerator model# 79577563600 causing the plastic cover to melt. A: Your Kenmore refrigerator should still work. $300. Aug 16, 2019. Neither company will stand behind there product. I was informed by the technician I had an LG and not a Whirlpool. I am in if there is a class action suit. This unit is made by LG. Id love my money back . In the past every appliance, tools came from Sears. Then I did some investigating on my own and found the MAGNUSON-MOSS WARRANTY LAW. Have there been any class actions against Kenmore? The following Monday we waited for the repair man for most of the day. I have a Kenmore Elite LG refrigerator. Scam, unauthorized charges, rip off, defective product, poor service. Haven't owned more than 5 years. Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. Sears sold me a faulty refrigerator and they will not stand by their products and replace when they are faulty. Purchased in 2018. Complaint has been file with The State Attorney General. Purchased grab-n-go kenmore elite in June 2016 for @ 2000 795-79033.411. The builder that did my house had Sears as the appliance supplier unfortunately. We purchased our Kenmore Elite 7/18. Replaced FF evaporated. I've never paid as much for a refrigerator as I did for this one and I've never had any issues with any other refrigerator that I have ever owned but this one! Purchased a kenmore 69312 12/14/2017 compressor went out 5/11 the warranty replaced it 3 months later I need another compressor the warranty company gave me six appointments to repair the refrigerator they all been no call no shows 2 months my 78 year old father has been without a refrigerator please put me on the list. I have model #795-72483-411, serial # 807KR00307 which is a Kenmore Elite. Location. I would like action taken against LG and get refunded the appropriate amount to me so that I can fix it. Now Im seeing all of the class action lawsuits against LG for their garbage compressors. This was all right before Thanksgiving. Contacted local Appliance service company to look at the fridge and found compressor to be bad. It comes with a 21 x 21 x 55 inches and a 7.5 Cu. Yet its been a week and our refrigerator still does not work. Let's file another one. Purchased a Kenmore elite model 79572063.110 temperature on front of door we have at 33 inside fridge and freezer not cooling at all. We purchased the extended warranty through Sears. We have already been without a frig in the house for two weeks. Bought brand new Kenmore Elite in 2016, TWO compressors, CPU board, and today 10/19/21 the temperature in refrigerator was 50 degrees!

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