Accountable for call quality, attendance, and adherence to work schedule results. color: #376d7d; doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. Please be ready to provide the vehicle . Business operations will resume Tuesday, January 19. Does doxo process payments for all Harris County Toll Road Authority services? I ve worked as a model home attendant 17 years and have always received positive results from the staff I ve worked with. Ability to speak effectively on the telephone. The Harris County Toll Road Authority does not operate any portion of the Grand Parkway. The latest review Lien release was posted on Sep 19, 2022. You may visit their website or send an email request by clicking HCTRA Email Support. var queue = $LAB 2555. This page includes FAQs related to the BancPass Toll Sticker and also information specific to your local Toll Operator such as new road openings, electronic conversions, system issues, and any other information our Users need to know! Login to save this search and get notified of similar positions. .script("/js/hmgjb-script.js?v=4.3.21").wait(); Bellaire, Sign up First time to login? Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts. 3rd Shift 11pm-7am Non-Bilingual or Bilingual. . Deactivating your tag only means that you will no longer receive tolls posted to your account from the date and time you deactivate the account. - Leading role in building up and improving . } How is Harris County Toll Road Authority rated? .script("/js/multiple-select.js").wait() Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. Visit Harris County Toll Road Authority Website. How do I change the License Plate number registered to my BancPass Toll Sticker? . Logos and other trademarks within this site are the property of their respective owners. Simply call the customer service department at 866-978-5061. Toll amount owed is typically available within 7-10 business days of your trip. .hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { You will be notified and given an option to opt-out of BancPass service fees prior to being charged. We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. 3872. } By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Contact Phone. 77401 Processing toll violation payments and assisting callers with their EZ TAG account, Must have a clean criminal background check, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, or Chinese, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, or Chinese, Computer callers and strong typing skills31WPM, Proficient and detail-orientedwithsuperior communication skills, Pass a drug screen and criminal background check, Satisfaction assisting Harris County toll road customers. You are still responsible to pay for all of the toll charges for trips taken prior to deactivating the account. 6538 South Frwy. BancPass and PlusPass does not work outside of those allotted states. The information is transmitted to the Toll Operators Back Office or processing center. Please contact customer support if you require additional assistance. Harris County Toll Road Authority United States employs 171 employees. var __noconflict = true; It is also up to the User to adhere to all Toll Operator requirements. Never worry about a negative balance, violations, fines, or fees. Provide payment plans and resolutions on past-due accounts, Enter data efficiently/Communicate via email with little to no errors, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, and Chinese speakers, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, and Chinese speakers, Computer proficiency and strong typing skills 40 WPM, Must be detail-oriented and have superior communication skills, Must pass a drug screen and criminal background check, Must have collection and banking experience, Satisfaction assisting Harris County toll road customers. Overview of CSC complaint handling. In recognition of Thanksgiving, HCTRA customer service call center and administrative offices will be closed Thursday, November 26 and Friday, November 27. Business operations will resume Monday, November 30. Please check with other tolling agencies directly for questions about their policies and programs. Very caring. Hours may vary based on the business needs of the HCAO. Ability to use sound judgment, coming to logical conclusions. For quicker assistance, please have one of the available items below ready when contacting HCTRA. These essential cookies may also be used for improvements, site monitoring and security. Join to view profile . background-color: #376d7d; Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. What happens if I fail to register my License Plate as required? E-Mail: [email protected] Website: Visit Harris County Toll Road Authority Website . Mobile:832.725.5443 Visit CareerBliss to research Harris County Toll Road Authority salaries, reviews and benefits. . Please put the word VIOLATION on the subject line. Open an account. Save my name, email, and website in this browser for the next time I comment. If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. Contact Us. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. The best way to manage your account is by downloading the app. .hmg-jb-alert-info, .hmg-jb-alert-success { CSC has an average consumer rating of 3 stars from 24 reviews. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. In addition to this page, follow us on Twitter to get the latest news and updates! Join to view profile Harris County Toll Road Authority . 104 reviews of Harris County Toll Road Authority "I hate the idea of paying for driving, but I love the toll roads in Houston, especially as compared to the regular ol' roads, what with all of their traffic lights, children crossing, and other nuisances. var jb_url = 'careers.resourcestaffing.com'; For questions about your EZ TAG, contact HCTRA customer service at eztagstore@hctra.org or call 281-875-3279. Toll Operators have different rules, laws, and requirements for driving their roads. For questions regarding METRO HOT Lane toll charges, contact HCTRA Customer Service at 281-875-3279. HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. Research owner contact information as needed. Your real card info stays hidden. HCTRA will continue to monitor TxTag's progress and will work with customers to address their concerns. BancPass service fees may also apply. Last Modified May 6, 2020. doxo is not an affiliate of Harris County Toll Road Authority. See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. Order your EZ TAG. They are always available to assist and have a conversation. color: #376d7d; Can I find my bill online? Corporate Headquarters For roadside . Replenish your account using cash or debit at a participating retailer. Customer service is terrible. padding: 0 20px 0 20px !important; .hmg-jb .apply-progress-bar li.active > a, It is important to address a notice that has been sent in error as soon as possible before it ages and escalates to collections. border-color: #376d7d; BancPass does not require a minimum balance be maintained. They charged my account 2 times within the same minute . checkSSL(); First, please verify that your account was in good-standing at the time of the invoice of violation. preview. https://sprod-m.hctra.org/TollRates?tollRoad=Ft. You'll need to update your log-in credentials. Pay your Harris County Toll Road Authority bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. I dont want to contineue with the service We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. - Leading role in assigning and receiving I.T. Travel Tools. Our Customers are organizations such as federal, state, local, tribal, or other municipal government agencies (including administrative agencies, departments, and offices thereof), private businesses, and educational institutions (including without limitation K-12 schools, colleges, universities, and vocational schools), who use our Services to evaluate job . If you fail to register your license plate you will be responsible for all violation charges and additional fees as assessed by the toll agency. doxo is not an affiliate of Harris County Toll Road Authority. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Monday, January 18, in recognition of Martin Luther King Jr. Day. It is up to the User to contact the Toll Operator to handle these types of infractions or notices. Email Address. Position requires ability to work in a very structured environment with a diverse workforce. background-color: #376d7d; Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. Tracy reached out via a telephone call to see how I was doing after a very bad accident I had on the freeway. Please contact Customer Service at 281-875-3279 or visit any EZ TAG Store. Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. You may change your License Plate number using the BancPass phone-app, or by calling: 866-978-5061. Haddington, Scotland, United Kingdom. background-color: #203f48; The person in this role uses standard office equipment such as computers, printers, scanners/copiers, and phones. Mon Friday 7:30 AM 5:30 PM. The call center hours are as follows: Monday - Friday, 7:30 a.m. - 5:30 p.m. Saturday, 8:00 a.m. - 4:30 p.m. HCTRA's Customer Service call center can be reached at (281) 875-3279. Post customer service/helpdesk jobs for free; apply online for / HCTRA Assistant Dispatcher 1st and 3rd Shift job Texas, USA. If you are a EZ TAG customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EZ TAG. My account always claims Ive failed multiple attempts trying to login in even with PW saved and Face ID enabled. Phone Number. Your toll account is linked to your credit card & automatically replenished when a minimum balance is reached. What If I have a violation or pay-by-mail notice in the mail? var checkSSL = function() { Prefer to pay as you go, and Pay your way? } For roadside assistance, please . Why isnt my app updating my tolls? Get email updates for new Customer Service Representative jobs in Houston, TX. What If deactivate my BancPass Toll Sticker? Manage all your bills, get payment due date reminders and schedule automatic payments from a single . The BancPass Starter Kit includes the following: When a User drives the road, the RFID chip in the toll tag is detected and read. This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. Registering your License Plate provides a backup means of identifying your vehicle if, for example, your transponder fails. Since 1989, we have been bringing employers and job seekers together in various industries and positions throughout Texas. Call EZ TAG customer service faster, Get Support/Help, Pricing Info and more. Login - Harris County Toll Road Authority background-color: #376d7d; Jan 2023 - Present2 months. Job Description Collections Violations Dept. Are you logging into your TxTag account for the first time on our new website? Problem is, I wasn't anywhere near Houston when they alleged that I drove through their toll road. Select Accept to consent or Reject to decline non-essential cookies for this use. | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. Must be able to utilize a headset and computer terminal while navigating through multiple computer systems to input and retrieve information. Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. You may change your phone number using the BancPass phone-app, or by calling: 866-978-5061. Discover which options are the fastest to get your customer service issues resolved.. 3,107,130 Active TxTags as of March 1, 2023. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. It has been a lifesaver to me and my family. Will I still have to pay for pending toll charges? Btw, I considered the EZ Tag Express app, but the reviews were terrible and I couldnt afford the risk of a citation being sent to my rental car company. color: #376d7d; This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Houston, Texas 77021 Please click on the link to begin. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. Please allow 24 hours for a customer service agent to respond to emails. You can try any of the methods below to contact EZ TAG. 1st. You may choose to opt-out of ad cookies. Last Modified May 6, 2020. This is an error with the Toll Operators billing system. (Enter less keywords for more results. Answering inbound calls and assisting callers with EZ Tag questions. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. Get a free Virtual Credit Card to signup for Subscriptions. The tag ID number is matched to an account and the amount of the toll is debited from the account balance. By Travis_McGee . Houston, Texas 77021, Media RequestIncident on RoadLandscapeRoadway ComplaintRoadway DamageWebsite IssueOther, BLUERIDGE TRANSPORTATION GROUP, LLC ENGLISH. How do I contact customer service? You can do this by: 1) reviewing the SMS text messages we send you regarding your balance; 2) using the BancPass phone app, or 3) by calling 866-978-5061. For example, there are some toll operators that do not permit a User who has outstanding violations or pay-by-mail bills to drive the road. Lead Customer Service Representative at Harris County Toll Road Authority Missouri City, Texas, United States. Please check with other tolling agencies directly for questions about their policies and programs. I missed two days of work, but she was so nice to call me and check up on me. This is not just an issue for BancPass customers but all customers who drive the particular roads that are delayed. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Due to the impacts of the winter storm, the HCTRA's Customer Service will remain closed Friday, February 19. HCTRAreserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. TheHCTRA.orgwebsite has been translated for your convenience using translation software powered by Google Translate. In recognition of Independence Day, HCTRA customer service call center and administrative offices will be closed Friday, July 3. Business operations will resume Monday, July 6. Sign in to save Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) at Harris County. when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask . 10 followers 10 connections. https://www.doxo.com/info/harris-county-toll-road-authority. Support Phone. Saturday 8:00 AM to 4:30 PM. English Spanish (Espaol) Vietnamese (Ting Vit) Chinese () Filipino (Pilipino) French (Franais) Arabic (). equipment. For example, if a User wants to reload $20, the User will be charged $22. .hmg-jb-panel-body { Ripoff Report on: Hctra - Harris county toll road authority abusive charges uethical business tactics poor customer service unfairness bully houston texas. To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. /* only load jQuery if not present */ Text message rates may apply. Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. The office staff are helpful, polite, encouraging. I try to cancel by Phone but i cant make it You can update your choices at any time in your settings. Unfortunately, you can only buy them at state stores or order them online. TX Click the link in the email we sent to to verify your email address and activate your job alert. Resource Staffing s team has not let me down once with our staffing needs. .hmg-jb-mobile-footer-nav>li>a { Shifts: (Full-time) Hours: Monday-Friday eight (8) hour shift (between 7:00 am-6:00 pm) and Saturday 8:00 am-4:00 pm + additional weekday off, Sunday off-5-day work week Contract no end date If you enjoy assisting others, you will enjoy being a Call Center Representative for the . document.write("
