viking river cruises cancelled 2022

Booking # XXXXXXX (I doubt theyll get that right). On the next British Airways flight from London to Philadelphia, The Given the current COVID situation (and that 3 of the 4 countries we were slated to visit are currently closed), we decided we should cancel. Not every river cruise line takes the same stance. them to clean my clothes again and every night I am on the cruise, Read full review of Viking River Cruises and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I hope this is something you can help with. The ship can welcome up to 386 passengers, and. The flight from Amman Jordan to But due to a serious health issue we along with our Drs said that it was not feasible for us to go. Photos: Major Cruise Lines Are Postponing Sailings Amid Covid We booked a river cruise (Danube) for March 2022. If water levels fall, riverboats can have trouble sailing all the way to Budapest. Which cruises have been cancelled in 2022? | Cruise.Blog We hope that the flexibility provided by this guarantee truly puts your mind at ease when it comes to the decision of whether or not to travel. If you search Viking the risk free still pops up you have to read the fine print to realise its all over so be aware. Any help to resolve this matter will be greatly appreciated. I paid my travel agent in full for my cruise well before the due date, but was unable to access online booking as Viking claim the payment wasn't made. We paid for trip insurance assuming that it would cover this situation but buying trip insurance through Viking seems to cover much less than most trip insurance policies. We never sign or agree to sail with vaccines passport as requirement.No one respond our emails or our attorney except a woman name ******************************* that behaves like an iron wall to talk to anyone else. Seldom travelers may not get enough value to warrant the cost. Cruise restart dates: when do cruise lines start again? The first example of river distress is the Po River in Northern Italy. Weve been cruising since March with no issues until August, said Schreiner. The complaint has been investigated and resolved to the customers satisfaction. Viking Cruises cancels 2022 Kiev and Black Sea sailings Viking River Cruises has left an official reply on this complaint. Not impressed and wi never book another trip with this company. Viking Announces Return of European River Cruises in July - Travel They are just taking the thousands of dollars we gave them from us and we are getting nothing in return. Due to Covid pandemic our cruise got cancelled. We will never try Viking again! In some cases, an itinerary may be adjusted with certain destinations dropped and new ones added. 12/21- 12/28/2022 Simply make the simple changes to the hotel reservations so that one of the rooms includes two beds. The dream vacation I have waited for 8 years has gone down the drain. Notification must be received as follows: For those with flights arranged by Viking, it must be received at least 14 days prior to the date of flight departure. Crystal River Cruises has canceled its four remaining Crystal Ravel sailings this December. While we may have to make changes to some of our itineraries and have had to cancel a few voyages, impacted guests and travel partners have and will receive transparent updates and the opportunity to re-book onto another sailing, shared Ellen Bettridge, president and CEO of Uniworld, in an email to TPG. ************************************* Cruises that was set to sail in April 2020. We booked a 14 day cruise with extra days upon arrival in ****** and departure in **** in ****. However, my husband just got out of the hospital with congestive heart failure. We paid for the trip and had trip insurance. Unfortunately, my husband unexpectedly passed away last month. We asked to transfer the trip to my son and grandson, but transferring the tickets is not allowed. He lied. This happened 52 days before sailing. I specifically mentioned this scenario when I used the voucher and we were told as long as it was 120 days before departure we could rebook using our voucher. Viking Celebrates Start Of Inaugural Season In North America's Great Lakes Read More May 17, 2022 Newest Ocean Ship In Viking's Award-Winning Fleet Named By The Countess Of Carnarvon Of Highclere Castle Read More May 12, 2022 Viking Takes Delivery of Newest Ocean Ship Read More April 25, 2022 We have rescheduled 2x as we refuse to get the Covid vaccine and Viking will not allow boarding if you are not 100% vaccinated. In this case, you will receive a full refund of your cruise fare. This review was chosen algorithmically as the most valued customer feedback. River boats are unique because they can float in just five to six feet of water. Part refund, at least 25%. Cruises - Very disappointed with Viking River Cruises - Reservation # 2672768 We were supposed to do a river cruise and ended up doing a motor coach tour due to low river levels. In addition to requiring all guests and crew be fully vaccinated before setting foot on board the 930-passenger Viking Sky, the cruise line implemented a robust contact tracing system, daily PCR. Refund on premium air payments that we did not receive in premiumservice. At this time, we expect the ship will resume its scheduled operations on February 18, 2023. What? Viking's 2022 World Cruise Sold Out so Quickly, It's Offering - Leisure Viking changed their policy after they took all our money, lured us into taking now worthless vouchers. Because there was no time for a further delay, we paid the tickets to the airline. The Viking Ocean Cruises 2022 Grand Polynesia Voyage has come to a triumphant completion in Los Angeles. 2023-2025 OCEAN CRUISE AND AIR SAVINGS: Offer applies to bookings made from March 1-31, 2023. Our flexible deposit policy applies to new reservations only made between 17 December 2022 to 31 March 2023 and is combinable with all other Viking offers available. I explain ship swapping in the section: . Viking have done this every year since 2012, knowing they are unable to dock there but still taking Port Tax from every passenger. Subscribe to RSS These levels can swing widely both up and down. All I got was 'you must pay in full for your trip before booking extras'. Maximum capacities of 164 passengers and 47 crew. Under our flexible deposit policy, qualified guests can cancel their booking before final payment due date and receive deposit back in the form of a future cruise voucher. ******************************************************************************************************************************** We were looking for the same cruise we originally booked but for 2024. Ships might be able to pass through a tricky spot, like Kaub, today but not tomorrow, or cant this week but can next week. return trip Munich to EWR Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. Articles are of a general nature and should not be relied upon for individual circumstances. The line said it was also evaluating 2022 itineraries that call in Russia with the view to modifying them where necessary. That' our policy,. (Enrollment required for select benefits.). However, you wont be entirely out of luck if your itinerary changes once you arrive at your ship. "Given recent developments and the developing conflict in Ukraine,. When Viking River Cruises canceled my cruise in 2021 for Covid, they gave me a cruise voucher for 125% and some optional packages as an incentive to rebook. What does Viking do Nothing. If you book a river cruise, you acknowledge that you might not get the exact itinerary you signed up for. I have always liked Viking cruises and have been on 13, counting the one I am currently on. Disassembling the shades on the sun deck. Cruise delayed because of COVID. But now some of those waterway dreams seem set to run aground. Want all money refunded. We also paid Port Tax for Honduras even though they chose not to book and pay to use the pier there. This content has not been approved or otherwise endorsed by any of these entities. Royal Caribbean Group's Celebrity Cruises has canceled four sailings from March 26 through April 16 aboard the Celebrity Eclipse, which has yet to return to service, a spokesperson for the. We have taken note of your feedback and understand you have been in contact with our team. Very disappointing. I advised Viking that my wife and I could not get the vaccine ever and asked for a refund of our primary payment. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Thank you. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. Viking Mississippi cancels Oct. 15 cruise due to low river levels ComplaintsBoard.com is a leading complaint resolution website on the Internet. Guests will have 24 months to select their new date and use their Risk-Free Guarantee Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. Viking Ocean Cruises has sailings listed for June, 2021. Read full review of Viking River Cruises This also had the water turned off and was unable to flush. We have one ship starting in Amsterdam and one ship starting in BaselIf they cannot pass Kaub [the critically low water point on the Rhine], then [the passengers] all disembark on either side," he explained. Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. It's been three years now that Viking has held my family's money hostage because we don't wish to take the jab. We could not get a negative covid test in time for Just returned from Classis Panama Canal Cruise (11-21 February 2023) on the last day, running water for the shower, hand basins and toilets had been turned off from 5am to when we left the ship at 10.30am. To go on the cruise people do not have to supply a negative covid test so you still go on the cruise in theory even if you have covid. Poulsbo, Washington. Like most cruise lines, Viking canceled all of its sailings during the pandemic. . On the last day, all running water was turned off until we left the ship. Princess Cruises | Travel Requirements & Safety Protocols. I appreciate the time. Tauck says it deals with compensation on a case-by-case basis. Voyages offering the excursion to Floriade 2022 operate between July 16 and August 27, 2022 aboard River Empress. Heres what you need to know about water levels on Europe rivers and what to expect if youre booked on a river cruise or considering booking one. Utter and total joke. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Viking Shores and Fjords - SEPT 2021 - Cancelled? We did not see ANY of Spain. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. Enrollment required. Planning a cruise? It is obvious to the casual observer that VRC is not in financial distress as they have added ships to their fleet and the CEO is listed a a billionaire. . My only hope now is for someone to cancel what I want.About time to give my loyalty to another cruise line. In November ******************************************* She had major surgery December 12th. Expires March 31, 2023. The other typical plan is to put the passengers on buses to get around the affected areas. The current welcome offer on this card is quite lucrative. Viking's treatment of it's customers makes no sense.they combined two of my trips (without asking) into one "butterfly trip" which meant when I had to cancel the first, it cancelled the 2nd. Anybody got any idea what do I do? Booking XXXXXXX. Viking Plans A Robust 2021 2022 Cruise Season Despite the canceled 2020 cruise season, Viking has high hopes for 2021 and beyond. I believe this policy and practice is clearly unfair and rather reckless. Published on May 21, 2021. Travel Codex is owned by Travel Codex, LLC. Viking European River Cruises - 6 Key Must-Knows Before You Go They offered us a 150 dollar non refundable credit to be used onboard. Viking Cruise Reviews (2023 UPDATED): Ratings of Viking River Cruises Best Viking River Cruises for 2023, 2024 & 2025 | Danube, Rhine Companies can ask for reviews via automatic invitations. Europe is experiencing unprecedented drought and heat conditions. We may receive compensation when you click on links to those products. Verification can help ensure real people write reviews about real companies. This was told to me by two separate employees. In November 2020, we rebooked, the Cities of Antiquity and Holy Land Cruise, scheduled for Nov-Dec 2022, paying the additional fare. We are older and don't want to keep rescheduling this with the hopes of one day being permitted to board their ship. Viking is bringing back river cruises to Europe in July. Heres what you need to know. Story Update (September 5, 2022) Viking river cruises have posted an advisory from Danube River cruises that ship swapping may occur. 23. This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. Obviously a 2 week notice was impossible in our situation. Disembark on May 1 2023 they required us to pay us in full in August 2022 which we did. Also lost out on the cruise vouchers. See details. Winston Folkers. We opted for the voucher. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. The confirmation email said cancellation for any reason loss of deposit. Viking Ocean Ships Currently Sailing: Viking Jupiter Viking Orion Viking Mars Viking Neptune Viking Saturn Viking Sea Viking Sky Viking Star Viking Venus They said they did. This site does not include all credit card companies or all available credit card offers. The booking # is *******. After checking cancellation conditions online which indicates $200 up to a certain date I booked a river cruise for 2024 the deposit was $2000pp. Not your fault but took 5 flights, 1 whole day in airport, 1 whole night and 2 hotels to get to the ship 3 1/2 days late. My Trip - Updates on Current Sailings - Viking River Cruises When I called to cancel they said we did not purchase the insurance. Just return on our river cruise . We look forward to exploring the world with you, whenever and wherever you choose to sail with us. Withholding of monies and shore excursion booking system failure. Viking river cruises have posted an advisory from Danube River cruises that ship swapping may occur. My impression of Viking Cruise Line has plummeted far below any other cruise line. Enrollment required. On 11/22 we received an email from Trip Mate regarding the resolution of our claim. This would mean that river cruise lines could face severe disruptions . When I asked to speak with a supervisor the "customer service" representative said "I am not allowed to transfer you - the supervisor will give you the same answer." And rebooked the following summer My travel partner , my sister, died 6 months before our trip that next summer die to COVID. Viking will not honor this request. The cruise line offered her future cruise vouchers worth 125 percent of her fare. Courtesy Sheila Davies. On November 26, 2021 when speaking with VRC representative we were informed that out ********* is in the form of a voucher and has no cash value and cannot be refunded. It is time for Viking to do the same and act like a cruise line instead of a medical facility. My husband surprised me with the explorer suite,the room was beautiful,the balcony was amazing. Viking Cruises | Cruise Ship List - Delta Skymiles Cruises Guests have the option to transfer their reservation to 2022; receive a 100% future cruise credit . NEW! We paid 529+40 USD purchasing fees each for the tickets. Because of COVID, we had to cancel the cruise, and received a voucher from Viking. All other passages from ******* for the same Antarctica cruise with Viking Octantis got their boarding passes with no problem. I have had the cruise booked for probably a year but only now would the allow me the opportunity to purchase the spoils. Before you decide to. Really, what is a big deal here? One thing Amawaterways and many other river lines do is run two ships simultaneously on the same one-way itinerary, with one ship starting at one end and the other on the opposite end. But our plea was denied. Booking 6819824. Viking Cruises chairman: 'COVID is really behind us' - Fortune Several Cruise Lines Cancel Scheduled Stops in Russia, Ukraine Terms apply to the offers listed on this page. 2022. It is February 1st today and I went online to book excursions for a trip almost 3 months from now. We rebooked the trip for 10/12-10/23/22. Desired outcome: ST PAUL, Minn. There's been a lot of fanfare surrounding America's Great River cruise operated by Viking Cruises. over night stay we got back to Cincinnati the next day. On February 1, the shore excursion booking system opened up for the ocean segment of my trip. This post contains references to products from one or more of our advertisers. Just as with ocean sailings, theres always a risk that weather and river/sea conditions can impact that itinerary, and cruisers must accept that itineraries cannot be set in stone. Why? . We Vikings inability to resolve an issue with, Withholding of monies and shore excursion, Refusal to honor its cancellation policy, My bag is still missing and I will request. Desired outcome: The problem with river cruises is that they are affected by both high and low water levels. Service representative escalated our complaint that we were misinformed, tricked, lied to, defrauded - because we cannot sail on that date, we are not healthy and can't sail in the fall or 2023! We have taken note of your feedback. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. The difference between what they gave us as a credit for a 2023 cruise (which we booked so we didn't lose all of our money) and what we originally paid is $3,494 dollars. River Cruises Respond to Austrian Lockdown, Impact on Sailings Originally booked in 2020, paid in full. The trip was for September 2020 but was cancelled due to the pandemic. 12 reviews. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. The pandemic has not ended, and some sailings have been cancelled due to too many Covid-19 cases onboard. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. We appreciate you sharing your experience, Trevor, although we regret to hear of your disappointment. For every day that is altered, AmaWaterways guests will get 50% of the daily rate they paid as a future cruise credit. Viking Mississippi is one of Viking's largest river ships, measuring 450 feet (137 meters) long and weighing approximately 5,000 gross tons. The cruise was cancelled due the pandemic ($11,367.50) Viking offered us to support the company and not get a refund if we accepted a voucher of 125% We said yes. Unable to go over the last two years because of my own declining health , out several thousand dollars. You could tear down the house and build a dam there, but that is not what is going to happen.. Because of the positive test result as well as his need for further dr evaluation, we had no choice but to cancel the trip. Only Viking can make the appropriate reservation. This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. scott@travelcodex.com, For updates: "The safety and security of our guests and crew is always our top priority," a Viking representative told Travel Market Report. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. He made the commissions, we will not sail and lose 14,000 dollars. We booked a January 2021 cruise. This is insulting and is clearly bait and switch type behavior. Customers should not be treated this way. Their luggage has been moved over automatically so by the time they arrive on the ship they have their luggage, and then they sail on the other ship back to the destination.. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Global warming is indeed having an effect on European rivers. Viking River Cruises 548 complaints 314 resolved 234 unresolved File a complaint to Viking River Cruises Viking River Cruises contacts (added by reviewer) Phone number +1 800 304 9616 Address 5700 Canoga Ave, California United States Website www.vikingrivercruises.com Category Cruise Lines View full information Most discussed complaints He he tried to take the trip solo, he was charged. We would appreciate any help you can provide in helping us to get the rest of our money back. However, the same problems do not affect river cruise ships. They offered us a voucher for 125% or a cash refund. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. This insurance company is worthless and doesn't live up to the stated reimbursements as advertised in its' brochure. Not enough for the money hungry cruise line. Pharaohs & Pyramids. I purchased two of each of the following through ACH: was 4 units wide . Customer Reviews are not used in the calculation of BBB Rating, My husband and I took an Antarctica cruise with Viking Octantis Dec 25 to Jan 7' as an all inclusive trip, all airfares and transportations were included . As a result, river levels are falling to critical levels. I encourage all Americans to do the same. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel.

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