I then had to log into my Facebook account two more times. I have deleted the app from my iphone and re-downloaded it with the same result. NOTHING. My recipient never received an email with the shared ticket (definitely input the email address correctly). I assume the meet and greet is after. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I dont know if AXSTickets just takes your money and deletes your tickets after or what but Im very frustrated! no confirmation that I bought them or anything, then I hit the back button & it doesnt say i purchased anything so now i am scared I bough multiple tickets because after the 3rd step, its just a blank screen. You CANNOT view your ticket on desktop or web mobile, and cant even sign in on desktop/web mobile. AXSTickets keeps crashing right now every time I tap the menu bar. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Get yours here http://go.axs.com/qGyc50N6u6y 2 Most relevant or can't go, and more. The revoked ticket would not scan properly at the venue, so we had to wait while the box office tried to figure out what the issue wasthey were able to print a paper ticket somehow (Im guessing they somehow made a new barcode? The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. Show starts at 7:30pm Tickets bought on Ticketmaster and available to be transferred to the AXS app now. This Clears both data and cache. Tap for tickets to see the artists and teams you love. I am never and I mean NEVER going to buy from AXSTickets again until they fix this! 4. My AXS app doesn't let me access my account so i hope they fix the issues. HIGHLY dissapointed and will never use them again, AXS totally sucks this is the last time I will use this garbage app and customer service is more horrible please stay away. Even the emails disappeared. ~ from Justuseapp.com NLP analysis of 191,013 combined software reviews. I have uninstalled and reinstalled the AXS app. U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only), AXS website issues - Tickets not showing on my account. The first two friend got in no problem with the PDFs, but my third friend was denied at the door because they said the ticket barcode was expired. I cannot log into the main AXS page on the AXS website. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Let me first say that the employee we talked with was polite and kind and tried very hard to assist us. Buy AXS Tickets, Prices, Tour Dates & Event Schedule - TicketSmarter Create an account to follow your favorite communities and start taking part in conversations. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). Now, put your network on 4G e.g. Ainsi faites des conomies sur le cot ou la dure de votre voyage, en trouvant le trajet Aix-en-Provence Saint-Maximin-la-Sainte-Baume adapt vos besoins. Will NEVER use them again. They hold your money forever if there is any issue with your event or if you sold your tickets. Continuer sur 950 mtres, Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres, Prendre droite et rejoindre DN7. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". AXS USA Reviews | Read Customer Service Reviews of www.axs.com | 2 of 288 Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,838 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 4.2 63% 2% 28% Filter Sort: Most relevant Alexia Ramone 1 review US 3 days ago Major Mistake To resolve AXS Tickets network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". they couldnt figure it out and he had to leave for the show. Vous tes en qute d'une auto neuve avec un budget limit de 100000 200000 ? Downloaded AXSTickets no tickets. They show up on website though. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I received an email back immediately letting me know they received my request. These tickets are non refundable so I am out $200. Have no fear, theres a link in the email where I can view the completed transfer. I was happy and excited. Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. Every time I try to sign in, after creating a new password with my already existing email address on file, Im told that There is an account error and I need to be redirected to the help page or live chat. Our 2022 Transparency Report has landed Been having a major problem with this app since OCT 2021. The absolute worst and most unprofessional app i have ever used. So, please do yourself a favour and buy from the venue direct. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. I am trying to get 3 tickets & everytime I get to the payment method & hit done, the screen just goes blank. No content will load on the Iphone App. Ive asked to speak to managers , and gotten IGNORED. Asked again in the AXS live chat and they said to use AXSTickets , but not have it connected to wifi or VPN odd but I tried again and it still didnt work. Tried it. Did the AXS live chat and they suggested to use AXSTickets and I tried again - still got an error. The AXS live chat recommended I call customer support, but I gave up after being on hold for an hour. tried support 5 times and was told they did not know about the w8/w9 flag but my tickets were listed. I dont know if it had deleted my tickets or if its a glitch but I dont know. I went to Axs .com on my iMac and logged in, I made the transfer successfully and the ticket appeared on my wife's phone in the Axs app. After the concert I ask a staff member what's up, and they say the meet and greet was before. Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. You MUST download AXSTickets , use the email you used on desktop to sign in to AXSTickets , and then go back to your desktop/web version to confirm your email address. Copyright 2023 Apple Inc. All rights reserved. In case you can't connect to the internet at the venue, we recommend downloading your tickets before you get there. Tix are for mobile, so not sure what to do. I am so sad and frustrated. This also did not work. Create an account to follow your favorite communities and start taking part in conversations. AXS Tickets - Apps on Google Play Thankfully I checked it first thing this . My show is on Friday and I so wish I was able to go. What does face value mean? I got to the event, having paid for 10 tickets, and the etickets didnt work. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. This telling me time and time again, that I had NO EVENT COMING. Mobile Ticketing | Sacramento State Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. I would rather be told the truth than a lie, after reading other reviews I see its a big issue. The only option is to cancel while the timer runs out. I put my tickets up for re sale on AXS and I dont think theyre even visible to people to buy . I queued 3hrs not being able to use my computer otherwise you are back to number 96, if you don't stay on the Live Chat page All that to be told that I wasn't in their system!? If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. This is a prime example of a product team who was so focused on an app, they failed to connect account across any other platform or device. So my mom bought me tickets to the bandito tour to see twenty one pilots, my all time favorite band. AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. Select the issue you are having below and provide feedback to AXS Tickets. I understand theres a pandemic going on, and Ive tried being patient for weeks now. Apparently lots of people are having problems with the App. I've been logging into to AXS pretty much compulsively over the last couple of days, so instant panic when they were gone. My account w AXS shows The second time around, my experience was even WORSE - I purchased 2 tickets for Joseph Prince in Dallas for Oct 2019 for a total $42+ dollars and then could Not attend. Is it Safe? I finally gave up on that. cant go, and more. If they have a 2* rating, why did you sell through them? There was some glitch on their end that prevented me from accessing my tickets, and there is no customer support number, Their online support is a joke - in response to each support ticket I filled out I got an email telling me to submit another support ticket. I can log in to the account on desktop, but not the app. Update AXS Tickets to the latest version on PlayStore. Eventually I had to go through my credit card company to dispute the payment for tickets. stephenpooleyDecember 9, 2014 in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only). I chose the facebook login option which usually is super easy with other apps, but instead of using my already logged fb account in the facebook app or safari web browser (as every other app does), I instead had to input my fb account info every single time. It is now MARCH of 2022, my show is in 3 weeks and despite them saying my tickets were transfered, I cannot see them on the App and the website wont let me log in (I enter my email and password and it just says "CONTACT CUSTOMER SERVICES" I have been on hold with them for over an hour with no answer. Official Tickets and Your Source for Live Entertainment | AXS.com Bakersfield City Ballet to perform 'Swan Lake' at Fox Theater We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Later it logged me out and I logged right back in. Please fix. AWFUL!! BAKERSFIELD, Calif. (KERO) Tickets are available for the Bakersfield City Ballet's production of "Swan Lake" at the Historic Bakersfield Fox Theater. It seems that I probably will not get a response before the show. So after waiting in line I had to go to another line for printed tickets. Continuer sur 950 mtres. Privacy Policy. As soon as I select buy tickets the next page fails to fully load. AXS shit the bed big time. Tickets for London are left various dates avaliable and seats please message for info mainly 02 London left some Sheffield and Glasgow to. 5. Tickets probably arent being delivered until 1-2 weeks before the show. I do not understand where the difficulties lie in this process and am very unhappy with this service. Ive used the Flash Seats app for years with no problems. 39,8 km. Even just a lil tickets under revision or similar would be fine. Create an account before you try to buy tickets for the first time. No. I'm getting sent in a loop to verify my device to sign on to the app. I got on the phone with AXS customer service, per the venues recommendation, and had them send a new barcode directly to my friend at the venue. See all 9 articles Ticket Order Help GetHuman-robtixsa'sJune 2018AXS Tickets{0} . Since AXSTickets doesnt allow adding the tickets to my Wallet (which would mean sharing would be super easy), I opted to share via AXSTickets s email share option. Damn thats really smart Im gonna do that from now on. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. I constantly had to check everyday because it would log me out everyday. DON'T DO IT! And waited. Still no success. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Extremely frustrating. TICKETS I had to log in each time I used AXSTickets, which was several times within a couple of days. The use and ease of AXSTickets was phenomenal. Certains itinraires vous feront passer par le chemin le plus court, le plus rapide ou sans page. I logged in and it said I had no purchased tickets and no events. So purchasing through the website and AXSTickets doesnt work - even with all their tips. Its all a fan needs, all in one app. I can log in to the website, but not the mobile app. Is it Legit? Lastly, when I was on the final page getting ready to complete my purchase, there is a pop up window for ads that promise free things do not click on this. Tap for tickets to see the artists and teams you love. NOTHING. Will this affect my getting in to the show on Sunday night at the O2, (Queen with Adam Lambert)? Then I had to send the PDF tickets to my friends. Does my friend have to accept each ticket separately? . AXSTickets is absolute trash and i implore any venue considering to use them as their third party ticketing app (Billy Bobs Texas) to reconsider. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. Still don't see your tickets? They will charge you $18 and keep a certain percentage of the sale.Dont even get me started on their customer service. I have a problem with AXS Tickets Are you having issues? How do I create an AXS account? I placed two orders for tickets at the same event. So far, my experience has been seamless. First, after requesting to transfer two tix to the person I bought them for, I got an email saying [Firstname Lastname] hasnt accepted the ticket you transferred But the name it listed was MY name, not the person to whom the transfer should go. AXS Tickets AXS, LLC 3.7 star 15.7K reviews 1M+ Downloads Rated for 3+ info Install About this app arrow_forward Tap for tickets to see the artists and teams you love. We aim to get tickets to you 5 days before your event - however sometimes we are waiting on the tickets to be delivered to us from the venues and this can lead to delays in getting them to you. On android, goto "Settings" "Apps" or "Manage Apps" tab.
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